Savings 
Forms & Disclosures
Account Disclosures
- e-Sign
- Membership Information & Membership Application Service Request
- Business Membership & Account Agreement
- Truth in Savings (TIS) for Deposit Accounts and Certificates
- Electronic Funds Transfer
- Funds Availability
- Privacy Policy
- Substitute Check Policy
- Schedules of Fees for Consumers and Businesses
Digital Privacy, Accessibility, & Mobile Banking Privacy Policies
First Flight Federal Credit Union takes the highest level of professional care in protecting the privacy of our Members, website user, and all others who interact with us. Standard email is NOT secure, and we strongly encourage that you please never send any personal information through standard email.
First Flight offers secure, encrypted methods of digital communication that are accessible, efficient, and safe to use. If you need to send a document to us, please ask a First Flight team member for more information on how to send secure documents and information.
For more information on this, please read our Digital Privacy and Accessibility Policy and our Mobile Banking Privacy Policy.
Website Accessibility
First Flight Federal Credit Union is committed to ensuring digital accessibility for all users. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We strive to follow all applicable guidelines issued through the ADA and appreciate any feedback if you feel we can make improvements to our website’s accessibility features. If you are having trouble accessing or using any part of our website, please contact us at 800-807-0766 or Support@FirstFlightCU.com.
General Information on Forms
For your convenience, we’ve made our most requested forms available to you online in a printable PDF format.
Some forms request personal, financial, or account information. Please do not send completed forms or supporting documents through standard email.
To receive secure submission instructions, call Member Support at 800-807-0766 or visit a First Flight financial center. Forms that do not contain personal information may still be downloaded for reference.
First Flight Federal Credit Union
1815 Kildaire Farm Rd., Suite A
Cary, NC 27518
First Flight strives to make all forms available to members online but sometimes technical or regulatory requirements require us to mail paper forms to you. If you have any trouble with the forms below, please contact our Member Support department at 1-800-807-0766 during normal business hours.
ACH Forms
Select the correct form to set-up, change, or cancel an Automated Clearing House (ACH) draft.
- Set-up ACH EZ Pay Agreement
- Change ACH EZ Pay AgreementUse this form to make changes to an existing Automated Clearing House (ACH) draft agreement.
- Cancel ACH EZ Pay AgreementUse this form to cancel an existing Automated Clearing House (ACH) draft agreement.
- ACH Stop Payment Request FormUse this form to request a stop payment on an Automated Clearing House (ACH) draft.
Use this form to set up a recurring Automated Clearing House (ACH) draft from another financial institution to pay on a loan at First Flight.
Periodic Payment Forms
Use these forms to set up, change, or cancel a recurring internal transfer between your accounts at First Flight.
- Set-up Periodic Payment
Use this form to set up a recurring internal transfer between your First Flight accounts. - Change Periodic PaymentUse this form to make changes to an existing Automated Clearing House (ACH) draft agreement.
- Cancel Periodic PaymentUse this form to cancel an existing Periodic Payment.
Dispute and Fraud Forms
- Debit Card Dispute Packet
Use this form to dispute any improper ATM or Point of Sale (POS) debits to your account. - Debit Card Fraud PacketUse this form to dispute any fraudulent Point of Sale (POS) debits to your account.
- ACH Written Statement FormUse this form to dispute any unauthorized or improper Automated Clearing House (ACH) activity on your account.
- Check Fraud PacketUse this form to dispute any fraudulent check activity on your account.
Other Forms
- Incoming Wire Instructions
These are the steps to follow in order to receive incoming wire transfers. - Loan Payment CouponsThese can be downloaded and sent in with your loan payment.
- Stop Payment Request FormUse this form to request a stop payment on a personal check.
- Stop Payment Cancellation FormUse this form to cancel an existing stop payment request
- ODP Opt-In FormUse this form to request ATM and one-time debit purchases to be covered under Overdraft Privilege (ODP).
- Skip-A-Pay FormFirst Flight Federal Credit Union’s Skip-A-Pay program allows you to skip one (1) monthly payment on your loan each calendar year. In order to participate in this program, your First Flight membership must be in good standing, your loan must have been open for twelve (12) months, and all accounts must be current. A $25 processing fee is due at the time of application. This offer does not apply to loans secured by real estate, unsecured loans, revolving lines of credit, and commercial loans. Application must be received at least 10 days before the next scheduled due date.
- Attorney in FactUse this form if you are an agent exercising authority under a Power of Attorney to act on behalf of a First Flight member.
Quick Links:
- Call us at 800-807-0766
- Visit a convenient, local financial center
- View all lending and deposit rates
- Call us at 800-807-0766
- Visit a convenient, local financial center
- View all lending and deposit rates